General information

Vacancy details

Job Title

Administration Assistant

Contractual hours

37.00

Vacancy location

Location

NORTHERN IRELAND, Belfast, Danesfort

Candidate criteria

Minimum Level of Education Required

GCSE (or equivalent)

Shortlisting Criteria

Essential Criteria:
•Minimum 4 GCSE's (or equivalent) at Grade C including Mathematics and English Language; or minimum two years relevant experience preferably in a clerical / administrative role.
•Developed IT Skills (including MS Office, in particular Microsoft Excel) with strong numerical skills.
•Driving licence and access to a car or ability to meet the travel requirements of the role.

Desirable Criteria:
•Minimum of five year's experience working in a busy office environment.
•Previous experience of interacting and communicating directly with customers.
•Working knowledge of Live Q and SAP ISU.
•Knowledge of the NI Retail Electricity Market arrangements.

Personal Competencies

• Customer centric
• Flexiblity & adaptability
• Interpersonal skills

Specific Expertise

Customer Service

Employment Details

Contract Hours

37.00

Salary

ASBP

Benefits

We offer a competitive and attractive reward package which is regularly reviewed. It includes (but not limited to):

EXCELLENT REWARDS
Competitive market rate salary
Company pension scheme matched up to 8% (plus SMART pension where employees benefit from lower national insurance contributions
Minimum of 23 days holidays plus 11 statutory days
Opportunity to Buy & Sell Annual leave
Professional accreditation
Educational & Training opportunities

PERSONAL WELLBEING
Health and Wellbeing Programmes
Annual Flu vaccination program
Occupational health & welfare counselling support
Health care schemes – BHSF
Enhanced maternity/paternity provisions & childcare schemes
Family friendly policies
Eye Test vouchers
Access to discounts / Perks card
Salary sacrifice schemes such as the Cycle to Work scheme
Long Service & Full attendance Awards
Social Club

Attachments

Attachment

Role Specification Meter Data Processing Administration Assistant (External).pdf (486 Kb)